Privacy Policy
We are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.
We may collect information (including name, address, telephone number, email address and, when necessary, and credit card information) when you place an order, receive a gift certificate, or create an account with us.
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Associations privacy standards. We use information received from you for the purposes of fulfilling your requests for products and assembling aggregate information about our customers. We do not share any of your personal information with any third party.
From time to time we may use customer information for unanticipated uses, not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.
We will not send you unsolicited materials, except that you may receive occasional e-mails to announce changes in our products, our Terms and Conditions, or our privacy policy.
Terms of Service
Welcome to thelifedesk.com, home of LifeDesk™ Please take a few moments to review the following Terms and Conditions below. Your purchase of products from Right Height Manufacturing constitutes your agreement to follow these Terms and Conditions and to be bound by them. Right Height Manufacturing reserves the right to update or modify these Terms and Conditions at any time, without prior notice. We encourage you to review these Terms and Conditions whenever you purchase products from us.
Pricing
The prices displayed on thelifedesk.com are in U.S. Dollars and are valid and effective only in the United States. All prices are subject to change without notice.
Shipping and Handling Fees
Our shipping and handling fees are intended to compensate our company for the cost of processing your order, handling, packing, and delivery of the products you purchase. For more detailed information regarding shipping and handling please review our shipping information.
Lead Times
In stock products ship from our facility within two to three business days. However many items are customized products and lead times will vary and can take up to six weeks. Please contact our customer service department at 603-935-5992 to determine the lead time for your specific order. Please refer to the product description for details on the lead times for these items.
Payment Terms
Orders must be prepaid by Visa, MasterCard or American Express.
Returns
Please examine your order upon arrival for any discrepancies. If you need to return an item please call our Customer Service Center at 603-935-5992 to obtain a return authorization number and specific instructions regarding your return.
No returns will be accepted without our return authorization number and must be returned with original packing material. Any return shipped and received back to us that is not in “like new†condition will not be credited.
Damage Claims
We go to great lengths to ensure that your product reaches you safely. Despite our efforts, there are times when our products are damaged during transit.
Please inspect your shipment immediately upon arrival. Items should be taken out of their box completely and thoroughly examined for damage. Used items cannot be replaced. Damage claims must be reported within seven (7) days of delivery. Please note that damaged items will need to be picked up by the shipper in their original packaging.
Unfortunately, U.S. Postal Service Priority Mail shipments are not insurable. Therefore we cannot accept any responsibility for US Postal Service shipments including those shipments sent to P.O. Boxes.
Use of our Web Site User Comments
We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Web Site shall be and remain our exclusive property. Your submission of any such Comments shall constitute an assignment to us of all worldwide rights. We will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Hyperlinks to other Web Sites
To the extent our Web Site contains hyperlinks to outside services and resources, the availability and content of which we do not control, any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource.
Disclaimer
This Web Site and all Content available on this Web Site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that we shall not be liable for any damages of any kind related to your use of this Web Site.
Inaccuracy Disclaimer
From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Terms and Conditions
Delivery/Shipping Information-for gift certificate only sites
All products are shipped via common carrier. Shipments to APO/FPO addresses and US territorial possessions may ship via Priority Mail. These shipments are not trackable or insurable and delivery time may take up to 30 business days. Unfortunately, we cannot accept any responsibility for lost shipments.
Items ordered together may not arrive in the same package. We regret that we currently do not offer shipments to international locations.
Delivery times are estimates; some items may take longer for delivery.
“No-Risk” 30-day Return Policy
We realize that purchasing furniture online may produce some anxiety. To ensure your complete satisfaction, we will be happy to accept your returned LifeDeskâ„¢ within 30 days of receipt, should you find it unsatisfactory in any way.
Please contact customer service at 603-935-5992 for a Return Authorization Number for the return shipment and upon receiving the returned product, we will issue a full refund of the purchase price. Please note that all products must be received in “like new” condition and include all original packaging materials prior to credit being issued.
Order Cancellation Policy
If your order has not shipped yet, you may cancel it for a full refund. If you need to cancel an existing order, please contact customer service at 603-935-5992.
Product Warranty
All moving and electrical parts come with a full two-year replacement warranty and the steel structural frame is covered under a five year warranty.
Shipping Fees
The shipping and handling charge depends upon the destination, service level, and weight and size of your shipment and are calculated at the time of checkout.